In 1986, meteorologist Frank Lombardo started a weather consulting company in Hackettstown, NJ with one notion in mind: to be the best at communicating client-specific weather information. Since then, WeatherWorks has strived to remain a leader in customer satisfaction not only through accurate weather forecasting but through attentive customer service.
With our doors open for business around the clock, we continue to focus on ways to better serve our current and future clients in order to see that we meet their every need. The most popular avenue is our 24/7 weather briefing line in which Storm Alert subscribers can call in for up to the minute weather information and can even get some helpful advice to support their daily operations.
Most recently, we have teamed up with the company LiveChat to provide a new avenue for both customers and visitors to reach a live representative on our Certified Snowfall Totals® website. You may even recognize some of the familiar names or faces from talking to us before or seeing us out at a trade show! Outside of office hours, there is the option to ask us a question regarding our products and we’ll be sure to get back to you by the next business day.
Moving forward, this new chat feature will migrate to our company home page to provide online support on all of our platforms. You’ll even be able to ask a question about a legal matter or speak with a forensic meteorologist! But until then and for years to come, WeatherWorks is here when you need us by phone, 24/7. Just give us a call, 908-850-8600!